30 book limit per charge. Note that the Priority option is not available for CGC/CBCS shipments, so please select the overnight option. Priority has a insured limit of $2,000, Overnight a limit of $25,000. Any shipment over $25,000 in value requires additional fees - please contact us directly.
Please select your pressing tier. Note that Fast Track is limited to 10 books. A separate submission form is required if requesting a combination of turnaround options.
Please specify your payment method for Hero Restoration pressing and shipping fees (note this is only for Hero Restoration services and not for third party grading. Those will require a credit card that you can provide with your order later). We prefer check payments. Please note PayPal payments must add an additional 4% fee.
Comics for Submission
List below all comics to be submitted in your order. If a book being mailed to us is in a slab, please state 'IN SLAB' in the comments area of that book.
If you wish for the book to be sent to CGC or CBCS please indicate your choice - otherwise leave the field blank or type 'NO'. If sending to be graded then please specify which tier it should be submitted under.
All submissions to CBCS MUST INCLUDE THE ISSUE DATE FOR EACH COMIC. If you fail to provide the year of the comics publication then it may delay the processing of your submission.
Terms and Agreement
Please read and agree to the following submission terms.
￼Hero Restoration LLC has property insurance through Collectable Insurance Services. This insurance covers your property while it is at Hero Restoration, and during shipping from Hero Restoration to its destination.
If needed, for books that will be at Hero Restoration for an extended period, our underwriter can provide you with a document naming you and your property.
Payment for pressing:
Typically, payment is made after we have received and inventoried the books before requesting payment for pressing, since some clients want the books inspected for press-able defects or graded, (addition fee for grading) first. This is something you need to request in the comments section of the submission form, or it will be assumed you want them all pressed. If you are certain you want all the books pressed, you can request a total before you ship, by providing the forms, and include payment with the books.
Payment for restoration:
Hero Restoration charges half up front for restoration work over $300, and the other half plus shipping when work is ready to begin on the book. For work under $300 payment in full is due up front. Payment reserves your place in line to have the work done. This seems to be the fairest way to do books in the proper order, and to avoid more sent then what can be paid for in a timely manner. If multiple books are sent, the first payment will be required for all books at the same time. We can make some exceptions in this case but if you pay for one book at a time it may cause delays, since others will have submitted books to do, and push yours further back in line. The only time additional cost is added after payment is if the client agrees to more work after the fact, or the client decides more insurance should be added for the return shipping.
Preferred payment method for HR services:
Preferred payment method is by check (or Money order) paid to the order of Hero Restoration but request total first please. Alternate payment methods is to PayPal account to Mike@HeroRestoration.net, but please note that there is an additional charge of 4% for PayPal and credit/debit card Payments. Whether it is for pressing or restoration if for some reason the balance is 6 months overdue from the date of payment requested, Hero Restoration LLC will assume ownership of books as compensation for balance due. Even if bill is paid in full if Hero Restoration is unable to confirm client is ready to receive books at address provided within 6 months of completion the books will become the property of Hero Restoration. This policy is just to prevent Hero Restoration from having to keep books in possession for an indefinite amount of time. We do not want your books, please don't disappear on us.
Preferred payment method for CGC fees:
The best and accurate way to pay for the CGC fees is by debit/credit card. There is a place on the submission form for the information needed. This will be entered in on the CGC form, and you will receive an e-mail from us informing you the total cost. CGC will charge your card once they receive the books.
Shipping to HR:
The two requirements for shipping books to Hero Restoration are that you send USPS and signature is required. This is so that without a doubt the books have been delivered to the right address. DO NOT SEND FEX-EX/UPS. It is recommended to ship books in a box, (better yet, box in a box) rather than an envelope. It is also recommended to ship books registered mail or express for increased security. If you wish to send any other method than registered, adding more than $200 insurance will get you signature included for free.
Shipping to client/CGC/CBCS:
The amount of insurance is determined by the clients stated value of the books. Shipping to CGC/CBCS is by USPS Express overnight, which is a fast secure method. Shipping to the customer by default is Priority if value is below $2000, Express if above. Hero Restoration LLC is not liable for the value of the book/s if USPS loses or damages the book/books. Hero Restoration will file a claim and transfer any payment by USPS/Collectable Insurance Services to the client.
It is very rare that a book is damaged from any of the processes performed by Hero Restoration LLC, but the potential for it to happen is possible. Hero Restoration LLC takes as many precautions as possible to prevent damage from occurring. In submitting books to Hero Restoration LLC, the customer acknowledges and accepts the risk for the potential of damage, and that Hero Restoration LLC, and its owner's will not be held legally or monetarily responsible or liable for damage to any book caused by handling or processes performed on the book. Customer satisfaction is very important, if any damage does occur Hero Restoration in good faith will try to find a resolution that will be satisfactory to the client.